If you didn't receive the OTP during sign up, please check your spam folder. If it's not there, click on the "Resend OTP" option to receive it again.

If you haven't received the OTP for mobile number verification, please ensure that the entered mobile number is correct. You can also try clicking on the "Resend OTP" option to receive it again.

To create a company page, follow these steps:

• Sign in to your account.
• Access the "Organization" section from the Navigation bar.
• Click on the "Create New Company" button.
• Fill in the details of your organization in the form.
• Click on the "Create Company" button to finalize.

To create an Interview page, follow these steps:

• Sign in to your account on the platform.
• Access the "Interviews" section from the Navigation bar.
• Click on the "Create an Interview" button.
• Fill in your availability details in the popup.
• Proceed to the "Create an Interview" popup.
• Enter your interview details.

Alternatively:

• Go to "My Profile" → "About" → "Interviews".
• Click "Create an Interview" and manage availability.
• Fill in interview details and submit.

If you encounter any payment issues, please contact our support team immediately for assistance.

You can reach us at support@thexakal.com or by calling +91 93634 63195. Be sure to provide relevant details such as the transaction ID and payment method.

We'll work to resolve the issue promptly.

You will receive your refund within 5–7 business days from the date you cancel the booking. The reimbursement will be processed using the same payment method you used, with no additional fees.

To post a job, follow these steps:

• Sign in to your account.
• Navigate to the "Jobs" section in the Navigation bar.
• Click on the "Post a Job" button.
• Fill in the job requirements in the popup.
• Submit to post the job.

If your interview video call was disconnected due to a technical issue, please contact our support team. Depending on the situation, you may be eligible for a refund.